Services
We offer a range of training and development opportunities and some of our most popular programmes are listed below with more information.
Training Programmes Available
Insights Discovery
As an Insights Discovery Partner, we offer a range of training and development opportunities that support the overall effectiveness of an organisation. From individual development to team level or with organisational change; Insights Discovery has a programme to fit your needs.
An Introduction to Insights Discovery –
The programme is shaped around Jungian Theory of Communication Preferences, the integral role of perception and The Insights Colour Theory. Insights Personal Profiles cover topics of engagement including key strength, possible weaknesses, the value they bring to the team, preferred communication style, opposite types, possible blind spots, and even suggestions for personal growth.
Insights Discovery Introduction Day Aims :
To understand your preferred communication style & the communication style of other
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To develop useable interpersonal strategies
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To identify how your behaviour is perceived by others and the possible impact it has
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To recognise why you connect with some people more easily than with others based on your communication style
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To develop self-awareness through an exploration of your personal blind spots
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To explore communication challenges within a productive, solution orientated facilitation
What else do we offer as Insights Discovery Practitioners?
‘Personal Effectiveness’ Coaching Sessions
To allow a space to focus on your own personal development journey. Whether the focus is accountability, working relations, career development, strategic planning, or conflict resolution; we are skilled in using the Insights Discovery Personal Profile and Coaching Model to encourage your development to the best version of you.
‘Team Effectiveness’
We commit to helping teams succeed. Insights Discovery Team Effectiveness is an additional programme that aims to maximise team potential, improving their interpersonal dynamic, allowing them to meet challenges as they arise. Teams may face barriers to their development & collaboration including change management, team growth, adjustment of expectation, absence, work-load management, organisational expectation, and customer co-ordination. Let us help your team(s) to have the skills they need for high performance.
The Typical Aims of this Programme are:
- To clearly define goals, developing an action plan for team success & high performance.
- To encourages a team to explore where challenges or weaknesses may occur and prepares them to work, create and maintain a culture of personal and team accountability.
- To diagnose and confront problems, improve relationships, inspire success and ultimate increase productivity.
Leadership Development
Liberating Leadership
Effective Leadership is achieved through commitment and consistency. We use the Liberating Leadership Model which is a practical programme focused on a step-by-step process, central mindset, and core set of skills. Leadership & management development is also offered in the form of personalised coaching. Effective Leadership takes sustained effort; it takes conscious commitment, a developed self-awareness, an ability to adapt and connect with your people to meet their individual needs whilst maintaining high expectations.
Liberating Leadership is focused on developing leaders to who are recognised for creating high performing individuals and teams. The aims of the programme are designed to ensure that everyone moving in the same and/or correct direction, staff are following the same vision, staff are intrinsically motivated and are operating at a high performing, interdependent level.
These aims include:
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Develop leaders to be able to grow a high-performance culture
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Develop leaders to set clear vision for the organisation, teams, and individuals
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Develop leaders to consistently use positive regard and genuineness
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Develop leaders to have high expectations whilst also rewarding and recognising good performance
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Develop leaders to become change agents, managing change effectively within their teams
Pioneering Professional
Pioneering Professional ‘The Pioneer’ is focused on inspiring a workforce to have the key attitude of responsible initiative. It is centred around 7 key skills that high achieving professionals need to be focused on from understanding others to controlling your own workload. Highly effective people are interdependent, focused on solutions and take responsibility for managing their own success. This programme ensures reflection, discussion, and forward planning for self-development; encouraging the individuals within an organisation to become accountable for their own development.
The programme covers barriers to high performance such as work victim mentality, stress, time-wasting, and conflict. It explores these with a focus on accountability and personal reflection; what can you do to overcome this and what is within your control?
It is a high impact, engaging and interactive programme with an overall aim of developing individuals to high performance within their role.
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To explore and develop the key 7 skills needed to ‘fly high’ within an organisation
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To explore whether you have a ‘work-victim’ mentality and how you can overcome this
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To develop your understanding of self and others
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To explore the importance of consistently having ‘positive regard’ and ‘genuineness’ within the workplace
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To identify how to effectively manage your workload
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To plan for your present and your future, creating your own success
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To develop your skills in effective questioning and active listening
Executive Coaching
Coaching is a powerful and valuable tool for individuals and teams. It is centred around professional growth, sustainable change, and individual commitment to the role. Working with an experienced coach can be the key to unlocking an individual’s potential and new ways of thinking.
As an approach, it champions individuals to achieve what they want or need in their professional or personal lives to reach high performance. In essence, developing them to succeed.
We work with anyone who is open to change, individualising the approach to communication, professional development and situational strategies. As coaches, we will challenge you to explore, articulate and maintain focus on what will really make the difference to your career success – both for you and your people.
Karen specialises in executive level coaching in which she supports and effectively challenges leaders to get to a level of high-performance as visionary, motivational leaders. Claire uses her personal leadership experience to support the communication approach, professionalism, and dedication of leaders within organisations.
In-House Programmes
My Customer, My Responsibility
Karen designed this programme to inspire businesses, teams and individuals to provide exceptional customer service. Customer service (both internal and external) is key to the success of any organisation. The programme is centred around accountability, feedback, explicitness, listening skills and effective questioning. The programme supports the review of how good we really are at providing the right service and reviews the pitfalls that we can fall into. With lots of interaction and tips for improvement. My Customer My Responsibility gets excellent feedback from all of the organisations we have delivered it to and one of our NHS Trusts has delivered it to all 8000 of their people.
The training is a one-day programme the covers:
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What is it that our customers need to meet and hopefully exceed their expectations
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Recognition of who our customers are- internally and externally
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How do perceptions impact on our views of customers and vice versa
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The 16 skill we need to be successful at customer service and the skills to ensure we are talented at them all
Train the Trainer
We offer bespoke training programmes to develop the internal trainers of your organisation to be inspiring presenters and effective teachers with the skills to effectively develop staff through the delivery of internal programmes.
Our train the trainer programme covers skills such as adaptability, effective communication, effective questioning, presentation skills and the understanding of different learning styles. There is a lot to consider when delivering training with regards to environment, style, engagement, audience, materials, and handouts.
This training course is typically running over two days with the incorporation of trainer presentations, feedback, and peer evaluation. The main aim of this course is to prepare people to deliver excellent, engaging training programmes to their peers within the organisation. We work to tailor this programme to fit the needs of your organisation with regards to your training offer and the experience of the trainers attending.
