Meet The Team

Both Karen & Claire pride themselves in listening to and understands clients’ needs and becomes an integrated, collaborative member of the team. They gain the client's confidence through empathy, which results in well-received discussions and quick implementation of changes. The approach is based on well-developed, evidenced-based methodology and they work across all levels of an organisation

Our overall offer

We are both enthusiastic and knowledgeable practitioners who both approach all opportunities with dedication and professionalism. As mother and daughter, our mutual respect and admiration acts as a solid foundation to the business. The business was founded by Karen 30 years ago with the wealth of experience and knowledge being passed on to Claire. With a very similar approach, we work seamlessly and consistently as a team and our passion for our work shines through.

We pride ourselves on being:

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    Passionate about communication

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    Exciting, innovative facilitators

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    Committed and personalised with clients

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    Focused on developing individuals and teams to high performance

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    Focused on well-being

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At Karen Knowles Training….

People are your greatest resource. Our goal at Karen Knowles Training is to use inspiring and robust training and development models to ensure high performance, encourage explicit & adaptable team communication and effective collaboration between people working at all levels of your organisation. As an Insights® Discovery Partner, we delight in using Insights and Jungian Theory to help our clients to understand themselves, others and how the different Insights colour energies interact. It is such a valuable tool to help with communication, teamwork, collaboration and leadership.

We have gained a lot of experience in senior and middle leader development across a variety of sectors; with an overall aim of developing and sustaining their ability to lead consistently high-performing and motivated individuals and teams. We offer bespoke programmes including ‘Liberating Leadership’ which is a practical programme focused on a step-by-step process, central mindset, and core set of skills. Leadership & management development is also offered in the form of personalised one to one coaching.

We offer our bespoke, in-house programmes: ‘My Customer, My Responsibility’ (Designed and Produced by Karen Knowles) which work helps people to understand their role in customer service both within and across departments and organisations. It helps people to recognise and improve the service they provide to their internal and external customers.  This programme develops staff to consider: how can they adapt, and how can they better connect most effectively on all levels with each other and the customer? We also offer ‘train the trainer’ which we can design to fit the needs of trainer development in any organisation.

Wellbeing and workplace culture are a fundamental part of our training and development focus. To get the best out of people, they need to be satisfied and intrinsically motivated within their work which in turn reduces stress and conflict.  Our passion is ‘developing people to succeed’, get in touch with us and let us help you achieve high performance, consistency, and commitment within your organisation.

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