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‘Developing People to Succeed’ is my passion. Through your people, as individuals, as part of a team and as leaders, your organisation achieves success. The training and coaching I deliver is engaging, effective, immediate and long lasting. My business has thrived for 16 years on repeat business and recommendation from satisfied clients who will recommend to you the benefits of more competent, more confident and more caring staff.


All of my programmes incorporate skills, attitudes and behaviours that will improve communication where it is needed and develop people who focus on solutions rather than problems. The programmes help delegates at all levels to recognise the positive -aspects of their own behaviour and attitudes and how to modify them to improve their results.

In addition I always have several open courses running for a wide variety of clients.

I enjoy excellent results from all of my training programmes. To date every programme I have delivered has achieved the pre-agreed aims of the organisations I have worked for. The majority of my customers give me repeat business.

I have delivered great many sales courses ranging from telemarketing to handling incoming sales all of which have enjoyed excellent results. Please do consider using my services if the need for extra help arises, if you feel an external trainer would be more suited to the programme or if you feel my specialist skills could be of value.

In my experience some courses do work better with external trainers especially courses that require delegates to really talk about their concerns. I have a talent in getting people of all levels and backgrounds to talk openly tome. Only by truly knowing their issues, concerns and problems can we help to find away for them to improve. I have particular success with people.